1. INTRODUCTION. This Privacy Policy ("Policy") describes how RecapsAI, Inc. ("Company", "we", "us", or "our") collects, uses, processes, and discloses personal information in connection with your use of our services. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Policy in its entirety, including any subsequent modifications. If you do not agree to any provision of this Policy, you must immediately discontinue use of our services.
2. INFORMATION COLLECTION. We collect personal information through various means including but not limited to: (a) information you provide directly through account registration, service usage, and communications; (b) information collected automatically through cookies, web beacons, log files, and similar technologies; (c) information obtained from third-party sources including social media platforms, data brokers, and service providers; and (d) information derived or inferred from other collected information. Types of information collected may include personal identifiers, contact information, demographic data, device information, usage data, location information, biometric data where permitted, and any other information necessary for service provision or as permitted by applicable law.
3. USE OF INFORMATION. Personal information is processed for purposes including but not limited to: service provision and functionality, account creation and management, payment processing and billing, customer support and communications, analytics and service improvement, marketing and promotional activities, fraud prevention and security, legal compliance and protection of rights, business operations and administration, research and development, and any other purposes disclosed at the time of collection or as permitted by law. Processing is based on various legal grounds including contractual necessity, legitimate interests, consent, vital interests, public task performance, and legal obligations.
4. INFORMATION SHARING. Personal information may be shared with or disclosed to: (a) affiliated companies and subsidiaries; (b) service providers, contractors, and business partners under appropriate agreements; (c) third-party vendors for analytics, advertising, payment processing, customer support, and other business functions; (d) government authorities, law enforcement agencies, and regulatory bodies as required or permitted by law; (e) parties involved in business transactions including mergers, acquisitions, divestitures, or asset sales; (f) legal advisors, auditors, and professional service providers; and (g) other parties with your consent or as otherwise disclosed in this Policy. We may also share aggregated, de-identified, or anonymized information that cannot reasonably be used to identify you.
5. COOKIES AND TRACKING. We use cookies, web beacons, pixels, tags, and similar tracking technologies to collect information about your browsing activities, preferences, and interactions with our services. These technologies may be used for authentication, session management, personalization, analytics, advertising, security, and service functionality. Third parties may also use tracking technologies through our services for their own purposes. You may control cookie settings through your browser, though disabling cookies may impact service functionality.
6. DATA SECURITY. We implement technical, administrative, and physical safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, and destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
7. DATA RETENTION. Personal information is retained for periods necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary based on the type of information, applicable legal requirements, business needs, and other factors. We may retain certain information in de-identified or aggregated form indefinitely.
8. YOUR RIGHTS. Subject to applicable law and certain limitations, you may have rights regarding your personal information including: access, correction, deletion, portability, restriction of processing, objection to processing, withdrawal of consent, and lodge complaints with supervisory authorities. To exercise these rights, contact us using the information provided below. We may require verification of your identity and may charge fees where permitted by law. Response timeframes and availability of rights vary by jurisdiction.
9. INTERNATIONAL TRANSFERS. Personal information may be transferred to, stored in, and processed in countries other than your country of residence, including countries that may not provide the same level of data protection. We implement appropriate safeguards for international transfers as required by applicable law, including standard contractual clauses, adequacy decisions, binding corporate rules, and other approved mechanisms.
10. THIRD-PARTY SERVICES. Our services may contain links to or integrate with third-party websites, applications, or services. This Policy does not apply to third-party practices, and we are not responsible for the privacy practices or content of third parties. We encourage you to review the privacy policies of any third-party services you access.
11. CHILDREN'S PRIVACY. Our services are not directed to children under applicable age thresholds, and we do not knowingly collect personal information from children without appropriate parental consent where required by law. If you believe we have collected information from a child, please contact us immediately.
12. CHANGES TO POLICY. We may update this Policy periodically to reflect changes in our practices, legal requirements, or for other operational reasons. Material changes will be communicated through appropriate means, which may include email notification, website posting, or in-service messaging. Your continued use of our services after any changes constitutes acceptance of the updated Policy.
13. CONTACT INFORMATION. Questions, concerns, or requests regarding this Policy should be directed to: support@recapsai.com. We will respond to inquiries within reasonable timeframes as required by applicable law.
This Policy is effective as of the date indicated above and supersedes all prior versions. The English version of this Policy is the authoritative version in case of conflicts with translations.